Get started

• Back Office Quick Start Guide
• Installing the Lightspeed Restaurant POS (O) app
• Supported hardware
• Finding your Site and Company ID
• iOS / Android / Desktop Best Practise

Account and subscription

• Managing your Lightspeed Restaurant subscription
• Transferring site ownership
• Invoice and billing FAQ
• Managing your companies, sites, and registers
• Managing your billing payment information

POS basics

• Printing large order number
• Adding docket names
• Adding a customer via barcode scan
• How to make a sale with Lightspeed POS
• Setting up Product Availability on the POS
• Reprinting dockets

See all 9 articles

Menu management

• Building your drinks menu
• Build the Best Restaurant Food Menu
• Create a half-and-half menu
• Creating and managing products
• Adding and editing menu items in bulk
• Configuring advanced product settings

See all 8 articles

Product types and selling options

• What is the difference between Products, Modifiers, Variants & Option Sets?
• Setting up products and prices for different sites
• Creating and selling with product variants
• Creating and selling with product modifiers
• Creating and selling with Option Sets
• Selling with variable quantities and prices

Price Lists and Promotions

• Setting up Promotions
• Setting up Price Lists

Customer setup

• Adding customer accounts
• Uploading customer accounts in bulk

User and staff management

• Setting up multi-factor authentication
• Managing users with bulk actions
• Managing staff access with user roles
• Adding users in Back Office (Staff Logins)
• Setting up time and attendance
• Setting up Staff Level Order Control

See all 7 articles

Register settings

• Register information settings
• Syncing POS registers
• Register workflow settings
• Design your POS look and layout

Setup additional Service Workflows

• Setting up Lightspeed Loyalty
• Setting up credit on account
• Setting up order types
• Setting up printing by order type
• Setting up Guest Tracking
• Setting up tables

See all 10 articles

Refunds, discounts, and surcharges

• Setting up and managing price adjustments
• Refunding a sale
• Setting up refund reasons

Company and site information

• Managing tax settings
• Managing your site information
• Setting up site currency
• Switching companies, sites, registers, Lightspeed apps, or users

Reconciliation and cash management

• Finalising your takings
• Recording Money In/Out

Resources

• Contact us
• Your dedicated team: who's who & where to go for help