Lightspeed Restaurant (O-Series) is compatible with iPad and iPhone devices running iOS 17 or higher. If you're using the Customer Display app alongside your POS, it can be paired as long as the display device is running on at least iOS 10 or Android 7.
In this guide, you'll find a list of compatible devices for Lightspeed Restaurant along with minimum specification requirements.
Before you begin
Buying new hardware
Using your existing hardware
Legacy Support
Before you begin
A solid and reliable network is essential for your POS to run smoothly. We know that it can be tricky knowing what's hot and what's not when looking at your network. So one of our Specialists put together this guide on best networking practices to help you out.
Still, need some help? It might be time to call in the cavalry. You can find a listing for our carefully selected Specialist Partners from the Lightspeed Back Office.
Buying new hardware
Before you buy new hardware, we recommend you visit our hardware page, which shows a few examples of what we recommend. If you would like to ask a few questions or get a quote, our team is more than happy to help. Ready to talk to an expert?
All Lightspeed features are compatible when you’re running iOS. While we provide support for Android and Chrome, some features and payment integrations are incompatible. You'd also want to check out compatibility with printers here.
Using your existing hardware
Already have a device you can use, but want to make sure it won't let you down? Below is a list of the minimum requirements needed for iOS (Apple), Android, and Windows devices.
For iOS devices made by Apple, we recommend using these or newer devices
- iPad 5th Generation
- iPad Mini 5th Generation
- iPad Air 3rd Generation
- iPad Pro - 1st Gen
- iPhone 8
iOS 17 is the oldest supported software. If your device is older than listed or running an older version of iOS, we recommend updating or replacing your device to avoid stability issues. The iOS app has the most support for our various add-ons and features.
Lighstpeed Restaurant (O-Series) will maintain support for the latest version of iPadOS and the previous major release. At the time of writing includes iPadOS 18 and iPad OS 17. We do not recommend running public beta or preview versions of iPadOS.
Legacy Support
While Lightspeed O-Series is compatible with the following systems, please note that certain features (including but not limited to Bluetooth printing) are not supported.
For the best experience, we highly recommend using a recent model iOS device. However, if you prefer other options, the following operating systems are also supported:
Lightspeed has an app that is compatible with Android. It is tested and has full support on the following devices.
- Samsung Galaxy Tab A 10" (SM-T510)
- Xiaomi Mi Pad 4 (MI PAD 4)
- Google Pixel 4XL and 5
Other devices should be compatible if they meet these specifications, but please note that there can be hardware limitations or software deviations on certain devices beyond our control.
- Quad-Core 1.8GHz Processor
- Android 13 or higher
- 2GB of RAM (minimum)
- Must be a Google Play Services compatible device
* = Please note that 'Android Go' and other cut-down versions of Android are not supported.
Lightspeed POS is also only available on the Google Play store and will not be made available on any alternative storefronts nor will the .apk file be made available. We also do not support Android emulation software.
Lightspeed Restaurant (O-Series) is designed and optimized for use with Google Chrome (not Chromium-based browsers like Edge or Brave) on Windows 10 or higher.
If you are using a Windows or macOS computer for your POS register, you will need to use the Intelligent Printing method. Note that compatible printers for this method are becoming harder to find.
The Windows PC must be using an x64-based processor. Most modern PCs less than 5 years old should run Lightspeed O Series without issues.
(ARM-based devices like the Raspberry Pi or the Surface Pro X are not supported.)
It's hard to give specific hardware requirements as different-sized stores need different levels of horsepower, but arguably, if your device can handle Netflix or YouTube at 1080P, there's a good chance the Lightspeed O-Series should be okay.
Please be aware we have seen performance issues crop up on older 'POS Appliance' style devices that can often be attributed to the old age of the hard drive or underpowered processors (ie, the Celeron J1900 is commonly seen on these units and can at times struggle with O-Series). We do not recommend or support any software package that emulates or virtualises Android or iOS.
What's next?
Already have your POS devices? Download the Lightspeed POS app to get started.
Downloading the Lightspeed Restaurant appSet up your hardware with Lightspeed by following our step-by-step guides to connect your devices.
Set up Hardware