Lightspeed Restaurant (O-Series) lets you manage multiple companies, sites, registers, and apps with a single login, giving you centralized control and flexibility in managing your operations. 

This guide covers how to switch between apps, registers, companies, and sites, as well as how to switch users in case you're sharing a device. 

What's in this guide?

Switching apps
Switching registers 
Switching companies and sites 
Switching users

Switching apps

The Lightspeed Restaurant platform includes multiple apps, such as Back Office, POS, Insights, Purchase, and Produce. If you're working in one app, you can switch to another app without logging out, giving you quick access to the tools you need to manage your business. 

To switch apps:

1. In Back Office, click the dropdown icon in the top-left corner. 
   
2. Select the app you want to launch from the list of apps available on the platform. 

Switching registers 

In Lightspeed Restaurant, each device using the Point of Sale is assigned a register slot, which means one slot per device only. To change the register assignment, the device must be reassigned to an available, unoccupied register slot. 

To allow more devices to access the POS simultaneously, you'd need to add additional registers. 

To switch register: 

1. In Back Office, select My Site. 
2. Select Devices from the top section. 
3. Click the cogwheel icon to the right of the register you want to reassign.
   
4. Under Register status, click Unassign register. 
5. Click Save settings in the top-right corner. 
   
6. Launch the POS on the device you want to use with this register. 
7. Select a register to assign it.  
   

If the device is already assigned to a register, repeat the steps above to unassign it first before reassigning it to a different register. 

Switching companies and sites

If you've created or have been invited to multiple companies or sites, switching between them is simple. The sites you can access depend on your permission level, as users can be assigned to specific sites through user settings.

Switching sites or companies in Back Office

1. Navigate to your Back Office.
2. Click your site name in the lower-left corner. 
3. Select the site or company you want to switch to. 
4. (Optional) If you have a long list of sites, use the location search bar in the top left to quickly find a specific site. This is especially helpful and efficient, as it eliminates the need to scroll through the entire list. 
   

Switching sites or companies on the POS

1. On the POS, click the menu button in the top-left corner. 
   
2. Click the POS dropdown menu. 
   
3. Select Back Office. 
   
4. Click your site name in the lower-left corner. 
5. Select the site you need to switch to from the list. 
6. (Optional) If you have a long list of sites, use the location search bar in the top left to quickly find a specific site. This is especially helpful and efficient, as it eliminates the need to scroll through the entire list.
   
   
   

Switching users

If you're sharing a device, switching the user who's logged in ensures you only access the tools and information that's allowed and relevant to your role. The steps are the same whether you're logging out from Back Office, Insights, Produce, or the Purchase app. 

Switching users on the POS

1. On the POS, click the Switch User button in the lower-left corner to log in as a different user. 
   
2. Select your user account.
   
   • Active Users: Shows all users that are currently logged in and actively using the POS.
   • All Users: Shows all users with access to POS or Back Office, including the inactive ones. 
   
3. Enter your PIN to access the POS. 
   
   
   

Switching users in Back Office

1. In Back Office, click the button in the lower-left corner that displays your site and the current user's name. 
2. Select Logout to sign out of the current user account and return to the login page. 
   
3. Click Login as another user. 
    
     

What's next?