Setting up printing by order type allows you to automatically route dine-in, takeaway, delivery, and other orders to their designated preparation or printing stations. This reduces manual sorting, streamline your production workflows, and ensure each order is prepared and packaged correctly.
What’s in this guide?
Assigning order types to printers
Frequently asked questions
Assigning order types to printers
Before configuring printing by order type, you must first enable and set up the Order Types feature in Back Office. Once enabled, you can configure printing by order type to each printers.
To assign order types to printers:
- Log in to Back Office with your Lightspeed credentials.
- From the navigation menu, select My site > Printers.
- Under Production Printing, select Printer/Item Specific.
- Click Save settings.
- In your printer list, click the cog wheel (Settings) next to the printer you want to set up for printing by order type.
- Under Assign order types, all order types are selected by default. Click to select or deselect the order types you want to print to this printer.
Frequently asked questions
Yes, printing by order type is supported for online ordering integrations and other API orders sent to the POS.
If no order types are selected for a printer, staff can still save and continue orders on the POS, but no dockets will print from that printer for any orders.
If your orders are not printing to the correct printer, ensure that the correct products are assigned to the appropriate printer when using the Printer/Item Specific production method.
You must also verify that the correct order types are selected for each printer. For more information, refer to our article on setting up production printing.
What's next?
Set up and manage customer receipt printing in the POS.
Set up and manage register-specific printing for your individual registers in the venue.