Recording Money In/Out helps track non-sale cash movements within your POS. This includes tracking daily float adjustments, taking out petty cash, supplier payments, and customer cash outs, ensuring all cash activity is accurately recorded and accounted for. 

You would need either admin access or the Money In/Out permission in the POS to perform cash movements, such as adding or removing cash from the register.

What's in this guide

Understanding cash floats
Managing your float
Processing cash back
Viewing Money In/Out history in POS
Reporting for Money In/Out
Frequently asked questions

Understanding cash floats

• The float is the amount of cash you start the day with in your cash drawer. It’s the money you keep on hand to give change to customers during cash transactions.
• At the end of the shift, remove the float before finalising your takings to keep it separate from your sales. At the start of the next shift, put the same float amount into the till. Each float in should match the previous float out amount to maintain consistency.
• To determine the right float amount, consider the average number of cash transactions you process every day. Use a consistent float unless there's a significant change in cash volume.

Managing your float

Proper float management ensures accurate cash tracking and helps prevent discrepancies during reconciliation. By keeping your float organized and consistent, you reduce the risk of errors, simplify reconciliation, and keep a clear record of all cash handled.

Entering your float in

Entering your float sets the base amount of cash in the till at the start of the shift. This ensures that all incoming and outgoing cash is accurately tracked against the starting balance.

To enter your float in: 

1. Navigate to the POS, then tap the Menu (☰) icon.  
2. Select Money In/Out. 
3. (Optional) Add a reason for the float in. 
4. Select Save Money In. 
   
5. Tap Cash. 
6. Enter the float in amount, then tap OK. 
7. Select Complete Money In.
   

Entering your float out

Before counting cash at the end of the day, remove your float from the till. This ensures the takings reflect only actual sales and gets the float ready for the next shift.

To enter your float out: 

1. Navigate to the POS, then tap the Menu (☰) icon.  
2. Select Money In/Out. 
3. (Optional) Add a reason for the float out. 
4. Select Save Money Out. 
   
5. Tap Cash. 
6. Enter the float-out amount, then tap OK. 
7. Select Complete Money Out.
   

Processing cash back

If you offer cash back as a service, you'd want to track how much cash you receive from EFTPOS payments and cash given out to customers. On your payment terminal, perform a standalone payment followed by recording a Money Out in the POS. 

Viewing Money In/Out history in the POS

The Money In/Out history provides a log of all cash movements, including details such as the user who performed the action, any notes added, and the status and date of the transaction. 

To view the Money In/Out history in the POS: 

1. Navigate to the POS, then tap the Menu (☰) icon.  
2. Select Money In/Out > Money History.  

Reporting for Money In/Out

Reconciliation reports, which include Money In/Out details, are generated based on when you perform takings, which may differ from the timeframes used in sales reports. For example, if you complete takings every two days, the reconciliation report will cover that specific two-day period. 

1. Navigate to Insights.
2. Use the search bar to find the Reconciliations report. 
3. Under the Payments summary section, you'll find columns for +Other Money In and -Other Money Withdrawn. These reflect the total Money In/Out transactions recorded during that takings period.

The Reconciliation dashboard shows detailed information on Money In/Out movements, Payments, Tips, Refunds, and other transactions to give you a clear picture of where money goes to help identify and minimize variances.

Frequently asked questions

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