Finalising your takings helps you compare actual payments received with POS orders, allowing you to track revenue by payment type and avoid discrepancies.
It's recommended to perform your takings daily. Lightspeed Restaurant app cache can only store up to 7 days' worth of unreconciled sales. Any sales that fall beyond 7 days may be erased from the app cache and permanently deleted.
What's in this guide?
Configuring your takings reconciliation
Finalising takings in the POS
Frequently asked questions
Configuring your takings reconciliation
Depending on your business workflow, your takings may be counted by different staff, registers, or at multiple times of the day. Select a takings reconciliation method, so Lightspeed Restaurant knows how you will perform takings.
To configure your takings reconciliation:
- Log in to Back Office with your Lightspeed credentials.
- From the navigation menu, select My site > Site Information.
- Under Takings reconciliation, select how you want to finalise takings:
- By Register: Select this if each register has its own dedicated cash drawer and you need to count takings separately per register.
- By Site: Select this if you finalise takings across all registers together, or if multiple registers share a single cash drawer.
- By Staff: Select if each of your staff members has their own cash register and reconciles their own sales at the end of the day.
- Select Save.
Finalising takings in the POS
At the end of each trading period, it's important to finalise your takings in the POS to ensure accurate financial records and reporting. This process involves closing any open orders, entering payment totals, and reconciling any discrepancies.
You would need either admin access or the Finalised Takings permission to finalise takings in the POS.
To finalise takings in the POS:
- Navigate to the POS, then tap the Menu (☰) icon.
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Select Takings.
- (Optional) If there are open orders, a warning will appear prompting you to close those orders first before continuing. Select Go to Orders to close them before finalising takings.
-
Select Finalise.
- Enter your cash takings totals. You can choose between:
- Counted: Enter the total cash amount directly.
- Denominations: Enter totals by coin and note each denomination using a guided interface.
-
Enter totals for other payment types:
- Integrated payments: For card payments through an integrated payment terminal, the amounts are automatically reconciled.
- Manual payments: Enter the counted amount manually.
-
Select Finalise Takings.
-
(Optional) If
tips are enabled,
you'll be prompted to withdraw your tips as cash. Select
Yes to proceed.
You can also complete your takings without finalising open orders if needed. However, those sales will not be included in the reconciliation report, so it could affect your reporting accuracy.
Once you've finalised takings, you’ll be taken to the Takings History screen, where you can view or print a summary. The takings history is made of three columns:
- Counted: What you physically counted for each payment type.
- Recorded: What Lightspeed Restaurant recorded during the takings period.
- Difference: The variance between your counted and the recorded totals.
To give you an idea of what you should be counting, navigate to Takings > Takings History before you begin. Any takings not yet finalised will be shown as Not finalised yet.
Frequently asked questions
Yes. Staff must be granted Finalise Takings permission in order to finalise takings in the POS.
Once the takings are finalised, these are locked from editing to ensure the security and accuracy of the counts. If you missed some of your counted money from your takings, you can immediately enter a second takings entry with the extra amount included.
Navigate to the POS Takings History for today's date, the one not finalised yet, where you can find the sales for each integrated delivery partner. You can copy those numbers in the Finalise Takings screen.
Once orders are finalised, they are locked from editing. If you have entered the incorrect payment type during checkout, you can refund the order and reprocess it with the correct payment type.
Yes, you can untick the View Current Takings permission for the staff in the Users section in Back Office. This ensures staff enter the actual counted amounts instead of copying Lightspeed's recorded totals.
If you have the Tipping feature and the permission to withdraw tips as cash is enabled, you'll be prompted if you’d like to withdraw tips upon finalising the takings. This will be recorded in the takings as Money Out.
What's next?
Set up Lightspeed Payments for secure, integrated payment processing.
Setting up Lightspeed Payments
Track and manage cash movements to stay on top of your cash flow.