Lightspeed Restaurant (O-Series) allows you to create custom price lists, making it easy to manage pricing for multiple sites, apply automated surcharges, and offer time-based discounts. This gives you consistency and precise control over how and when prices are applied across all sites.
In this guide, you'll learn how to set up and manage these price lists effectively.
What's in this guide?
Enabling Price Lists
Creating Price Lists
Assigning a default Price List
Scheduling Price Lists
Frequently Asked Questions
Enabling Price Lists
To establish structured pricing for each of your sites, you can enable and use the Price List feature. If you're managing multiple business locations, this only needs to be enabled once per site. Make sure you're logged in and have switched to the correct site before following the steps below.
To enable and create a price list, you need to be on the Manage plan. You can check your plan by navigating to the Subscriptions tab.
To enable the Price Lists feature:
- Log in to Back Office with your Lightspeed credentials.
- In the left-hand menu, click Features.
- Select Price Lists.
- Click Enable.
Creating Price Lists
Lightspeed Restaurant provides flexible pricing structures to support your business needs. Adjust prices by location, apply automated product discounts, or add surcharges such as during weekends, holidays, and peak hours.
There are three types of Price Lists that you can create:
Creating a Normal Price List
A Normal Price List is used to apply different set of prices to products for each of your sites.
To create a Normal Price List:
- In the left-hand menu, click My site.
- Select Price Lists in the top section.
- Click Create price list.
- Select Normal price list.
- (Optional) Use the Filter by option to search by POS Categories, Tags, or Reporting Groups.
- Enter the desired new prices under the New Price column.
- Click Save price list or Save & schedule price list.
- Save price list: Allows you to save the price list without scheduling it, which places it under the Unscheduled tab. You then have the option to set it as the default price list on the POS.
- Save & schedule price list: Allows you to immediately set a schedule for when the price list should be active.
- Sync your POS.
Creating Price Lists for Percentage Surcharges and Discounts
Percentage Surcharge and Percentage Discount Price Lists can be used to automate discounts, such as during happy hour, or add surcharges during weekends and public holidays.
To create a Percentage Surcharge or Percentage Discount Price List:
- In the left-hand menu, click My site.
- Select Price Lists in the top section.
- Click Create price list.
- Select either Percentage Surcharge or Percentage Discount.
- Select whether you'd like to apply rates for:
- All products & option sets: Applies a discount or surcharge to all products and option sets.
- Selected POS categories: Applies a discount or surcharge only to specific products assigned to the selected POS categories and their linked option sets.
- Tagged products: Applies a discount or surcharge to individual products marked with specific tags.
- Enter the desired percentage in the Surcharge amount field (if Percentage Surcharge) or the Discount amount field (if Percentage Discount).
- Click Save price list or Save & schedule price list.
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Save price list: Saves the price list without applying a schedule, placing it under the Unscheduled tab. You can schedule it later by clicking the + Add schedule button.
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Save & schedule price list: Allows you to immediately set a schedule for when the price list should be active.
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Save price list: Saves the price list without applying a schedule, placing it under the Unscheduled tab. You can schedule it later by clicking the + Add schedule button.
- Sync your POS.
Assigning a default Price List
To set a permanent customized pricing to a specific site, you can assign a default price list to be applied on the POS. This is typically used when you have multiple sites and each site has its own Normal Price List.
To assign a default Price List:
- After creating and saving the price list, navigate to My Site in the left menu.
- Select Price Lists.
- Select the desired price list.
- Click Save Default to confirm.
- Sync your POS.
Scheduling Price Lists
You can schedule your price list to automatically apply pricing changes at the right time and only when needed.
To schedule a Price List:
- Once you click Save & schedule price list, select an option to choose your preferred schedule for when the price list should run:
- No repeat: Runs once on the designated start and finish date. Choose whether to apply the price list for all day or during a block of time only.
- Everyday: Runs daily, either for all day or within a block of time only.
- Weekly: Runs on selected days of the week. Choose whether to apply the price list all day or during a block of time on those days.
- Multiple dates: Runs on selected dates, with the option to apply the price list either for the entire day or during a block of time only on those dates.
- Click Schedule price list to apply your changes.
- Drag and drop the price list into your desired order to manage priority.
- Sync your POS.
Only one price list can be active at a time. If a price list schedule overlaps with another schedule, the price list with the highest priority will be applied on the POS.
Frequently Asked Questions
If your price list is not reflecting on the POS, ensure the POS is synced and check that your POS register is not running offline.
To set up site-specific pricing, simply create a price list and apply or schedule it for each location. Check out our guide here for detailed instructions.
Manual price adjustments can be enabled through your Lightspeed Back Office by enabling the feature and setting up the desired adjustments. For more information, see our guide on the Price Adjustment Add-on.
What's next?
Say goodbye to missed specials and manual discounts and ensure every customer gets the right offer and upsell automatically applied at checkout.
Setting up Automatic PromotionsManually apply discounts or surcharges on the POS to adjust prices instantly during checkout.
Applying discounts or surcharges on POS