AI menu importer allows you to build your product catalog in Lightspeed Restaurant (O-Series) by extracting product information from your existing menu. You can upload your menu in a supported format, and AI automatically extracts your product information for you to review before importing into your Lightspeed Restaurant catalog.
What's in this guide?
Import requirements
Supported file types
Importing your menu
Frequently asked questions
Import requirements
Before importing your menu, make sure that:
- Your account doesn't contain any existing products. AI menu importer is available only for new or existing merchants who have not yet set up any products in Back Office.
- Your menu is available in one of the supported file types.
- Your files are clear and easy to read.
Supported file types
When importing your menu, you can upload one or more files in different formats as part of a single import. The following file types are supported:
- Photos or screenshots: JPG, JPEG, PNG, GIF, and WEBP with a maximum file size of 3.75 MB per file and maximum resolution of 8000 × 8000 pixels.
- Documents: PDF, CSV, DOC, DOCX, XLS, XLSX, HTML, TXT, and MD with maximum file size of 4.5 MB per file.
Importing your menu
You can import products, prices, categories, and option sets from your existing menu. Before importing, you can review the extracted menu information and make changes if necessary.
To import your menu:
- Log in to Back Office with your Lightspeed credentials.
- From the navigation menu, select Products.
- Under AI menu importer, click Upload menu.
- Drag and drop your menu files into the upload box, or click the box to browse and select your files to upload.
- Click Import my menu.
- (Optional) If AI detects unclear or incomplete information, it will ask you follow-up questions. Use the AI Menu importer assistant box to answer its questions and clarify the extracted details.
- (Optional) To update a product, click the pencil icon (Edit). You can edit the product name, price, sell tax, category, and the linked option sets.
- (Optional) To add an option set, click Add option set. Enter a name for the option set, add the options it contains, specify the price and sell tax for each option, then click Save changes. Repeat this process for each option set you want to add. To delete an option set, click the Trash icon (Delete).
- Verify that all your menu information is correct, then click Import products.
Frequently asked questions
No. Importing menus directly from a website is not currently supported. Instead, you can take a screenshot of the menu on your website and upload the image for import.
Before you import your menu, you can review all items detected by the AI menu importer. Any item the system isn't confident about is flagged with an explanation, such as "Price unclear, we read this as $12.50." You can edit the name, price, or any other details before completing the import. Alternatively, if you spot any issues after importing, you can update your menu in Back Office.
You can cancel the import any time before you clicking Import products in the final step. However, once the import begins, it can no longer be canceled.
What's next?
Manage individual user access and permissions.
Set up and configure your printers to work with Lightspeed Restaurant.