Splitting orders by product, price, or number of guests provides customers the flexibility to pay according to their preferences. When guests move or join tables, merging orders helps maintain accurate records and ensures the correct items are prepared and served.

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Splitting orders
Merging orders

Splitting orders

Splitting orders gives the guests the freedom to pay the way they prefer. This section will guide you through splitting the bill by price, by product, or by the number of guests. 

Splitting the order by price

Splitting the order by price is ideal when a guest wants to pay a specific amount or use different payment methods upon checkout. 

To split the order by price:

1. On the POS, click Check Out.
   
2. Select Split Payment. 
   
3. Click the current total amount to split. 
   
4. In the Change Amount popup window, enter the amount to split from the bill, then click OK. 
   
5. Click Checkout for each amount to complete the payment. 
6. Once finished, click Exit Split to return to the main POS screen.
   

Splitting the order by product

Splitting the order by product can be used if guests want to pay for specific items, such as their own meal or covering drinks for the table. 

To split the order by product:

1. On the POS, select Check Out.
2. Select Split Payment.
   
3. Select Split by product.
   
4. Select the items to split.
5. Click Checkout.
6. Once finished, click Exit Split to return to the main POS screen.
   

Splitting the order by the number of guests

Splitting an order by the number of guests is great for groups who want to divide the bill evenly. Lightspeed calculates each share automatically and allows for separate checkout. 

To split the order by the number of guests:

1. On the POS, select Check Out.
   
2. Select Split Payment.
   
3. Click Split. The payment is divided evenly each time you split. 
   
4. Click Checkout for each amount to complete the payment. 
5. Once finished, click Exit Split to return to the main POS screen.

Merging orders

Guests may need to move tables, such as when they have drinks at the bar while waiting for their table, or if a group initially seated at separate tables wants to combine into one. You can merge entire orders or individual items to keep the bill accurate. 

To merge orders:

1. On the POS, select Tables.
2. Select Merge.
   
3. In the Merge a Table popup window, click OK. 
4. Select the existing table you want to merge into a new table.
   
5. Select the destination table. You can also drag the table and drop it on top of another table to merge them. 
   
6. When the merge confirmation message appears, click Yes to merge orders for both tables. 
7. On the next screen, choose whether to merge selected items only or the entire order.
   • Merge select items: Select the items you choose to merge into another table, then click Merge Selected. 
     
   • Merge entire table order: Select Merge All if merging the entire table order to a new table.  
     

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