Lightspeed Payments allows you to integrate your in-store and online payment processing directly through Lightspeed Restaurant (O-Series). It offers automatic syncing between the POS and payment terminal, secure contactless payments, and 24/7 support, making it a reliable solution to help you run your business. 

What's in this guide?

What you'll need
Enabling Lightspeed Payments
Applying for Lightspeed Payments
Setting up your payment terminals
Configuring payment terminal settings
Enabling fast checkout with Lightspeed Payments

What you'll need 

• A compatible POS device that meets the minimum system requirements for the Lightspeed Restaurant POS app on Android or iOS
• If accessing from a computer, use Google Chrome as this is a supported browser
• Your provided Lightspeed Payments terminal

Enabling Lightspeed Payments

Start by enabling Lightspeed Payments in your Back Office. If you're managing multiple sites, you must enable Lightspeed Payments for each location. Use the site switcher to switch between sites in Back Office.

To enable Lightspeed Payments:

1. Log in to Back Office with your Lightspeed credentials.
2. From the navigation menu, select Integrations.
3. Select Lightspeed Payments. 
   
4. Click Enable. 
   

Applying for Lightspeed Payments

Lightspeed Payments is currently available for Lightspeed Restaurant in Australia. Site owners can apply for Lightspeed Payments through the Financial Services tab and do not need admin privileges to complete the application. 

Application Requirements

In compliance with local and international regulations, it is necessary to provide details about yourself and your business. 

You'll be asked to provide the following details (subject to any additional underwriting requirements):

• Document signer's personal information: This will include home address and date of birth. Lightspeed reserves the right to run a credit check if necessary. An identity document (such as a passport or driver’s license) may be required.
• Beneficial Owners: We are required to capture the personal information of any individual who qualifies as a beneficial owner. The exact rules vary by country, but beneficial owners can include one or both of the following types of individuals:
  • Individuals who own 25% or more of your company.
  • Individuals who exercise significant control over your company, such as executive officers or senior managers like the CEO, CFO, COO, Managing Member, General Partner, President, Vice President, or Treasurer.
• Legal Business Name: This refers to the official name of your registered entity with the relevant authorities (e.g., ASIC or ABRS). If your entity is a Trust, we will also require your trust document.
• Tax ID and/or Registration number: Depending on your legal entity type, you may need to register for an ABN (Australian Business Number), an ACN (Australian Company Number), or a TFN (Tax File Number).
• Business address: Where your business operates or is officially registered.
• Bank account:  A bank account matching the legal entity name is required for fund deposits. You must upload an image (voided cheque, bank letter, statement, or online banking screenshot) showing the following:
  • Bank name & logo
  • BSB and Account number
  • Business legal entity name

New businesses may need to provide additional documents:

• Proof of occupancy: For example, a lease agreement that proves you are opening at a specific address.
• Proof of legitimacy: Something to show what type of business you are running. This could be a liquor license, food and beverage license, building permit, banking document, or another legal document.

Our underwriting team will reach out to you if they need further clarification or if anything is missing from your application. For detailed steps on submitting your application, refer to our guide on how to apply for Lightspeed Payments. 

Setting up your payment terminals 

Once your Lightspeed Payments application is approved, you can set up your payment terminals. 

Only use the payment terminal provided by Lightspeed. Terminals from third-party sources may not be properly configured for your account and could pose security risks.

Smart Terminal with Printer (S1F2)	Smart Terminal (AMS1)	p400 (No longer sold)	v400 (No longer sold)

The setup instructions for your payment terminal may vary depending on the specific model you have. 

1. Unboxing and powering on: Begin by unboxing your terminal and powering it on. If it includes a battery, plug it in to ensure it charges fully.
2. Connecting to your network: Connect your terminal to the same Wi-Fi network used by your POS system. For optimal performance, ensure your internet connection meets the following speed requirements:
   • A download speed of at least 25–30 Mbps (higher is better).
   • An upload speed of at least 5 Mbps.
   • A low latency (ping) ideally below 70 ms, as higher values may cause connection issues.
3. Pairing the terminal: After establishing a network connection, pair your terminal with your Lightspeed Restaurant POS.
4. Processing a test transaction: Complete a test sale to verify that your terminal is connected and properly configured.

Configuring payment terminal settings

Lightspeed Payments lets you customize your payment settings according to your business needs. You can configure the following features in the settings:

• Tipping
• Payments surcharge
• Pay at Table
• Mail Order/Telephone Order (MOTO)

Enabling fast checkout with Lightspeed Payments

For the quickest checkout experience, enable Lightspeed Payments as your default fast payment option on the POS. By default, this is set to the Cash payment type. 

To enable fast checkout with Lightspeed Payments:

1. Navigate to your Back Office.
2. Select My Site > Site Information.
3. Scroll down to Site payment options.
4. Under the Fast Payment dropdown, select Lightspeed Payments.
5. Click Save.
   
    

Using Lightspeed Payments' fast checkout 

1. Click the lightning bolt icon next to the Check Out button to send the transaction to the terminal. 
   
2. Have the customer tap, swipe, or insert the card on the terminal.
3. Wait for the Payment successful confirmation message.
   

What's next?