How can we help?

Lightspeed’s Help Centre is here to provide support, tips and troubleshooting

What's new?

Stay informed about the latest improvements and learn about the newest features available for POS, Purchase, Produce, Insights, and our Integrations.

What’s New in Lightspeed O-Series: May 2025

Explore the latest updates in Lightspeed Restaurant (O-Series) for May 2025. From Back Office upgrades to POS improvements, here’s a look at the newest additions and enhancements.

Learn more

What’s New in Lightspeed O-Series: November 2024

Check out our latest features and updates in Lightspeed Restaurant (O-Series) for November 2024. Discover what's new in the Back Office, POS, and third-party integrations with our latest round of updates. 

Learn more

Enforce_order_details.jpg

Enforce Order Details

Ensure that staff select an Order Type (or enter an Order Note) so required information always makes it to your kitchen.

Get started


What_s_New_-_Print_by_order_type_.jpg

Print By Order Type

Whether it’s printing labels for takeaway orders only or packing up quick bites at the bar, Print By Order Type lets you streamline your production to service these requests with ease.

Set it up


Lightspeed_Loyalty___Marketing.jpg

Lightspeed Loyalty & Marketing

Market the crackers out of your business and nurture your base of raving fans today with Lightspeed Marketing & Loyalty.

Learn more

Reprinting_Dockets_What_s_New.jpg

Reprinting Dockets

Reprinting dockets is a new POS inclusion that allows POS users to reprint any production docket within 12 hours in the case where a docket is lost or damaged and needs to be reprinted/replaced.

See more

Support_centre.jpg

Product availability on POS

Ensure customers are never disappointed and keep your kitchen and front of house in sync.

Get started

2._Payments_What_s_New_Page.png

All-in-One POS and Payments!

Now you can get everything you need to run and grow your business from Lightspeed. Supported by one team who’s got your back 24/7. Find out more

OpenTable_no_New_label.jpg

Manage reservations whilst growing your customer relationships

Ensure customers come back time and time again by making their experience simple, fast, and personalised.

Learn more

SPP_no_New_label.jpg

Say hello to Single Product Printing!

Deliver fast, error-free orders with dockets or labels that stick with the item from order to collection.

Available on all POS plans!


Check out the guide
Insights_Live_Lite.png

Insights Live is available on Lite!

We’re giving everyone access to the Insights Live App.

Insights Live Lite gives you a taste of what’s available with access to the daily dashboard, revenue trends, and one alert per day.

Download the App

Stock_Counts.png

Have you seen the latest update to Stock Counts?

With Stock Counts, your staff will know how much stock you have on hand and where it's kept, so wasting time recounting missed items will no longer be a problem.

Find out more

03_PriceLists.png

Automate surcharges and discounts for Sundays, public holidays, or regular specials.

When service gets busy, applying a Sunday surcharge or adding promo pricing to an order can easily slip through the cracks.

With Price Lists, you can now manage and schedule price changes ahead of time, saving your staff from manually applying them to each order.

Check it out

05_FastPayments.png

Goodbye Fast Cash, hello Fast Payments!

In the past, the lightning bolt was reserved for cash, but times have changed. Now, integrated card payments are the preferred choice for merchants and their customers.

Let your customers check out faster than ever with your choice of integrated payment types.

Take a look

04_SplitByProduct.png

Introducing Split by Product on POS

Offer ultimate convenience to your guests by letting them pay just for what they want without slowing down service.

Split by product helps when guests want to pay for specific products, whether it be what they ordered or picking up the drinks as well.

Learn more

Was this article helpful?
0 out of 0 found this helpful
Powered by Zendesk