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What’s new in Lightspeed O-Series: May 2025

Explore the latest updates in Lightspeed Restaurant (O-Series) for May 2025. From Back Office upgrades to POS improvements, here’s a look at the newest additions and enhancements.

User roles & multi-user management

Take the hassle out of user management

Managing staff access just got a lot easier. With the option to assign user roles, bulk actions, and a cleaner interface, you can update permissions in seconds and ensure every team member has the right access at every location.

managing user roles
Managing user permissions
Set roles once and apply them across all locations

Easily create roles based on job types with just a few clicks. Choose from default roles like Front of house or Bookkeeper to get started, or create custom roles for more precise control over team permissions. 
assigning user roles

Managing staff access with user roles
Make changes in bulk

No more managing users one by one. Assign roles, grant access, and delete users in bulk to save time and minimize errors. 
Managing users in bulk

Managing users with bulk actions
A cleaner and speedier interface

See more users on one screen, filter by role or site, and spot access issues at a glance. It’s a smoother, smarter way to keep tabs on who’s doing what and where.

Product Availability

Real-time modifier availability

Running low on oat milk or down to your last 10 truffle upgrades? Now you can quickly update modifier availability right from the POS. Mark items as sold out or set quantity limits instantly, without needing to access your Back Office.  Managing users in bulk

Setting up Product Availability on the POS

Lightspeed Customer Display

Customer Display video backgrounds

In addition to photos, you can now upload video backgrounds to your Customer Display and showcase your promos, menus, or branding. Plus, enjoy a more stable, reliable connection between your POS and Customer Display, all managed easily from your Back Office.

Supported file types include JPEG, PNG, and MP4. Image uploads must be between 657 × 748 pixels (minimum) and 1971 × 2244 pixels (maximum). Video uploads must not exceed 50MB in file size, with a maximum resolution of 1920 × 1080.

Customer Display background Setting up Lightspeed Customer Display

Reprinting dockets

Reprint dockets any time

With the 12-hour limit removed, you can now reprint orders from days ago without any time restrictions. Dockets are available for reprinting whenever you need them.

reprint dockets Reprinting dockets

Enhanced order search

Look up orders using a customer’s name

You can now search past orders by customer name, faster and more intuitive than entering a receipt number. Navigate to the History tab in your POS to get started.

customer name order search

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