Managing your POS register assignments helps ensure your devices remain connected and functional during service. Each device connected to the POS uses an assigned register profile as part of your subscription.
This guide walks you through assigning and unassigning register profiles. For more information about compatible POS devices, refer to our supported hardware article.
What's in this guide?
Assigning a register profile to a device
Unassigning a register
Frequently asked questions
Assigning a register profile to a device
Before assigning a register profile, confirm that the register is fully set up and meets the compatible hardware requirements. If reassigning a register profile to a new device, ensure there are no active transactions, as this may interrupt service or cause syncing issues.
To assign a register profile to a device:
- Log in to Back Office with your Lightspeed credentials.
- Click POS.
- (Optional) If you have multiple sites, select the site where the register will be used.
- Select the register profile to assign to the device.
Unassigning a register
Unassigning a register is useful when replacing a device, troubleshooting register issues, or moving a register profile to another device. If the register profile is currently in use on another device, unassigning it will immediately sign that device out of the register.
To avoid interrupting active transactions or service, confirm that the register is not in use before unassigning it.
To unassign a register
- From the navigation menu, select My site > Devices.
- Click the cog wheel (Settings) on the register you want to unassign.
- Click Unassign register.
- Click Save settings.
Frequently asked questions
Yes, it is possible to set up register-specific printing configurations. This allows you to customize printing behavior for each register based on your workflow and hardware setup.
No, a register profile can only be assigned to one device at a time. This ensures accurate tracking of sales and prevents conflicts with orders and syncing between your devices.
What's next?
Perform an app repair to fix any register performance issues.
Manage companies, sites, and registers to configure your locations and system settings.