To ensure optimal performance, your Lightspeed Payments terminals require regular updates. These updates enhance security, remove outdated features, improve connection stability, and apply recent account changes directly to the payment terminal.
By default, your payment terminals automatically check for and apply configuration updates each night, provided they are connected to power and have a stable internet connection.
What's in this guide?
Pushing manual config updates to your terminal
Pushing manual software updates to your terminal
Pushing manual config updates to your terminal
Whenever you make changes to your Lightspeed Payments account, you'll need to manually update the configuration of your payment terminal to ensure the changes take effect immediately. This is also recommended if you've recently experienced a network connectivity issue or power outage and need to reconnect your payment terminal.
Smart Terminals (with/without) Printer
- On the terminal touchscreen, tap Settings.
- Tap Config.
- Enter the admin PIN: 5773.
- Tap Update. The terminal will automatically restart and update its settings. This process may take several minutes.
Verifone e285, V400m, and P400+
- Press the 9 key, followed by the Confirm key (green circle) on the terminal's number pad.
- Enter the admin PIN: 5773.
- Tap Config.
- Tap Update. The terminal will automatically restart and update its settings. This process may take several minutes.
Pushing manual software updates to your terminal
A manual software update may sometimes be required to keep your payment terminal running smoothly. We recommend performing one if you've recently had network issues or a power outage and need to reconnect to your payment terminal.
Smart Terminals (with/without) Printer
- On the terminal touchscreen, tap Settings.
- Tap Device Info.
- Tap Software version.
- Enter the admin PIN: 5773.
- Tap Update. The terminal will automatically restart and update its settings. This process may take several minutes.
Verifone e285, V400m, and P400+
- Press the 9 key, followed by the Confirm key (green circle) on the terminal's number pad.
- Enter the admin PIN: 5773.
- Select Software.
- Tap Update. The terminal will automatically restart and update its settings. This process may take several minutes.
What's next?
Check out our FAQ for common questions about Lightspeed Payments.
Lightspeed Payments FAQLearn how transactions are submitted to Lightspeed Payments and what funds are included in your deposits.
Getting paid with Lightspeed Payments