Adding products lets you build your POS menu and pantry lists and start tracking inventory. This guide walks you through uploading and managing your product information in Lightspeed Restaurant.

Both sellable and non-sellable items are added as products in Back Office. While you can add them using the steps below, inventory items require different settings covered in our adding inventory items guide.

What's in this guide?

Creating your products
Creating product categories
Updating product details
Deleting a product
Frequently asked questions

Creating your products

Creating your products in Back Office is the first step in building your POS menu. The steps below will guide you on how to add a product and enter key details like the name, category, price, and tax. 

To create a product: 

1. Log in to Back Office with your Lightspeed credentials.
2. From the navigation menu, select Products > Add Products. 
3. Enter the product name, category, sales price, and sales tax.
4. Click Add Product.  
   

To add or edit multiple products in bulk, refer to our guide on adding and editing menu items in bulk using CSV.

Creating product categories

Categories can either be created while adding your products or directly from the Back Office under Products > POS Categories. Only assign categories to products you want to appear on the POS. 

To create a product category:

1. From the navigation menu, select Products POS Categories. 
2. Click Add POS Category. 
3. Enter the name of the category.
4. Click Add category.
   

Updating product details

Keeping your product details updated helps ensure accurate pricing, reporting, and inventory tracking. You can make updates to individual products or apply changes in bulk. 

Editing individual products

If you need to quickly update a product's basic info, such as the price, you can update it directly from the product list or access more settings under the product's detailed settings. 

To edit individual products:

1. Under Products, search for the product you want to edit.
2. Select and update the field you want to edit. You can update the product name, POS Category, Reporting Group, Price, and Sell Tax directly on this page.
   
3. (Optional) To see more product info and edit it, click the cogwheel icon on the right of the product.
4. Under Product Info, update including barcode, description, tags, prices, and other advanced product details. 
5. Click Save.

Editing products in bulk

Bulk editing allows you to quickly update multiple products at once, saving time when managing large inventories or making consistent changes across many items. 

To edit products in bulk:

1. From the navigation menu, select Products. 
2. Click the down arrow next to the upper-left checkbox to select if you want to make changes for the Current Page or All. 
3. (Optional) You can also make changes by individually checking the boxes to the left of each product. 
4. From the Bulk Options dropdown menu, select the bulk action you want to perform. Available bulk actions include:
   • Add Categories
   • Remove Categories
   • Export Products
   • Export Label Info
   • Change Prices
   • Delete Products
   • Assign Inventory Type
   • Assign Reporting Group
   • Remove Reporting Group
5. Click the action button (e.g., Apply, Remove) to execute the selected bulk action.
   

Deleting a product

If you've created a product by mistake or no longer need it, you can delete it from Back Office.

If you have multiple sites under the same company, deleting a product from one site will also delete it from all other linked sites. To hide a product on a single site without affecting others, refer to our guide on how to disable site-specific products. 

To delete an individual product: 

1. Under Products, search for the product you want to delete.
2. Click the trash bin icon on the right side of the product. 
3. A prompt will appear confirming you want to delete the product. Click Yes. 
   

Use the bulk action feature to delete several products at once.

Frequently asked questions

What's next?