Customise your menu for flawless workflows with Deliverect's advanced menu settings. In order to implement your changes,  ensure that you publish menus to your delivery platforms.

This guide offers basic setup instructions. For help with any topics not covered, contact Deliverect support.

What’s In This Guide

What you'll need
Setting allergens and/or alcohol using tags
Adding product images
Reordering modifier groups
Setting Min/Max choices for a modifier group
Disabling modifier groups
Order Notes template 

What you'll need

Before you start this process, please make sure you have access to the following:

• A Lightspeed POS and Deliverect plan.
• An account with Uber Eats, Menulog, or DoorDash.
• A completed Deliverect menu. 

Setting allergens and alcohol using tags

Product Tags are additional information relevant to your products that may not necessarily be mentioned in the product name or description. This is most frequently used for highlighting allergens or alcohol.

Although adding the product allergens is not mandatory for Deliverect, delivery channels have policies for selling alcohol, and they use tags to trigger the age, identification, and sobriety flow.

Can I sell alcohol on Uber Eats if I am POS integrated?
Can I add alcohol products to my DoorDash menu?
Delivering alcohol with Deliveroo
Alcohol Deliveries on the Menulog network

How to use tags:

1. Go to Products, you can use the filters to narrow your search, such as filtering by Product or by Modifier
2. Select the item you want to edit
3. Click the pencil icon in the top right, which opens the Edit Product page.
4. Click the downwards arrow next to Alcohol Settings, Allergens, Tags, and Energy Value
5. Under Allergens, select the allergens from the drop-down menu, or tick the Is Alcohol box. 
6. Hit Save.

Product tags that you have set up in your Back Office do not sync to Deliverect.

Adding product images

Images are not supported through the API to push to DoorDash. You need to upload images directly through the DoorDash merchant portal after you have connected the channel if you want images on your menu. Learn how to add images to your DoorDash menu by reading the article on adding photos to your DoorDash menu.

To edit a product image in Deliverect:

1. Go to the Menus tab.
2. Select your menu. 
3. Click Manage Menu Items.
4. Find the product you want to add an image to. 
5. In the Image box, select the pencil icon to edit. 
6. Upload a new image or choose from previously uploaded images. 

Bulk upload product images

If you know the size of your images is compatible (see product resolution specs below), you can efficiently upload your product images in one fell swoop using the Upload A File feature in the Media tab.

To do that, add all of your product images to a file on your desktop. Set yourself up for success by clearly naming the individual image file names. 

1. Navigate to the Media tab. 
2. Select Upload Images. 
3. Select Upload A File. 
4. Find the file on your computer to upload and select all the images. 
5. Click Upload.

Using the images you have uploaded, you can select your respective product and follow the steps above to add an image to it.

Product resolution tips

Not all delivery channels are the same, and therefore, they don't work with the same resolution for your product images. 

It's recommended to use a standard format that will allow your pictures to look enticing on all delivery channels.

Tips to get the best out of your images:

• The file size limit is 4MB. 
• Always use 1920x1080 as these results rely on that size. Any other format may distort the image. 
• Always have the core of the image within the 1080x1080 box to ensure that it’s not cut off on any delivery channel. 
• Try downloading the images from one of the delivery platforms and uploading them to Deliverect.
• Use 1920x1280 for the Click & Collect site images. 

Have a look at some examples of how Deliverect crops and centres images in this guide: Product Images Resolution on Deliverect.

The Chrome plugin, Download All Images, helps you download all of your images in one click.

Reordering modifier groups

You can swap the order of the modifier groups from the Manage Menu Items view. Please note that this affects just the one product. See the explanation below.

E.g., let’s say you sell burgers and for each burger you have the following modifier groups attached: Burger Topping and Chips Upgrade. If you want your modifier groups to appear in a different order than what it looks like on your POS, you will need to edit each burger product in Deliverect to change the sequence.

1. Navigate to the Menus tab.
2. Select your menu. 
3. Click Manage Menu Items and find the product you want to edit the order of the modifier groups for.
4. In the Edit Product page, click the six dots to the left of the modifier group to drag and drop into the desired order.

Reordering modifiers

You can swap the order of the modifiers in a group in the Manage Menu Items view. This affects every product the modifier group is attached. 

E.g., if you sell coffees and you have attached an Alternative Milks modifier group where the modifiers are Almond, Oat, and Soy. If you edit the sequence of the modifiers in your cappuccino to have soy first, then soy would appear first for all your other coffees.

1. Navigate to the Menus tab.
2. Select your menu. 
3. Click Manage Menu Items and find any product that has the modifier group that you want to change the order of. 
4. Hit Edit Modifier Group > Sort modifiers.
5. Click the six dots to the right of each modifier to drag & drop them into order. 

Setting Min/Max choices for a modifier group

The Min/Max choices relate to the number of options a customer can select. If you require one choice (e.g., Steak Temperature), you'll need both Min/Max values. You can view your pre-set Min/Max values for your modifier groups in the Edit Product view.

The relationship between the rules you set in the Back Office for the Option Set is synced. So, in Deliverect, you can set no fewer than the minimum and no more than the maximum of what you have set up in Back Office. 

E.g. In Back Office, you have Min choice = 1, Max choice = 4. This means that the customer can choose 1, 2, 3, or 4 options. In Deliverect, you could set the rules as Min choice = 2, Max choice = 3, and it would still work. However, you could not have a Min choice = 0 or Max choice = 5, as those numbers are not within the range of what you have set up in Back Office. 

1. Navigate to the Menus tab.
2. Select your menu.
3. Manage Menu Items and find any product that has the modifier group that you want to change the min/mix rules for.
4. Click Edit Modifier Group.
5. Fill in the Min and Max fields with your desired rules. 

MultiMax: This is how a single modifier can be selected multiple times. So let's say you have Cheese as a modifier, and you set your Multi Select Max to 2, which means the customer can select ‘adding Cheese’ twice to the product.

MultiMax can’t exceed the Max value as it would flout the rule.

Setting default modifiers

Setting default modifiers works only on Uber Eats. This feature is not available for DoorDash or Deliveroo.

Default modifiers can be a great workflow if you offer bundles or combos. The default modifier auto-selects the modifier, so the customer only has to select the options where they have a choice. We’ve provided an example below.

Pita Pack for 2

• Choose Pita 1
• Choose Pita 2
• Select Large Chips
• Select Greek Salad
• Choose Drink 1
• Choose Drink 2

Six modifier groups are attached to the product. The “Choose” signifies there is a choice, whereas the chips and salad are mandatory, so they will be pre-selected in order to complete the order.

1. Choose the product from the Manage Menu Items view.
2. Select Edit Modifier Group next to the modifier group. 
3. Switch Default Option on for each specific modifier you’d like to have set as default, and save changes. 

You can confirm this by hovering your cursor over the cursor icon; the tooltip will read, This modifier will be selected by default on your online store.

Disabling modifier groups

Disabling modifier groups provides an extra level of flexibility so that you can differentiate your POS and Deliverect menus.

You may want to streamline your delivery menu so that customers get to the Place Order button faster. Or, hide POS only option sets from your delivery menu, e.g., an option set called ‘Kitchen Messages’ that contains notes for kitchen staff like ' Cut in Half, Extra Hot, etc.

You can disable modifier groups for an individual product or across your whole menu.

To disable a modifier group for a single product:

1. Navigate to the Menus tab.
2. Select your menu. 
3. Click Manage Menu Items and find any product that has the modifier group that you want to disable. 
4. Click Disable Modifier Group. 

Disable Modifier Group Everywhere will affect every product on your menu that has the modifier group attached.

1. Go to the Menus tab.
2. Select your menu.
3. Click Manage Menu Items and find any product that has the modifier group that you want to disable.
4. Click Disable Modifier Group Everywhere.

Order Notes template

You can customise the information you want to see on a kitchen docket. By default, your Order Notes will come through in this order:

• Customer Name: e.g. Johnny R
• Order ID: e.g,. E7D8U1
• Delivery channel name: e.g. Uber Eats 
• Order time: e.g 15:39
• Pick up time: e.g. 14.19
• Delivery address: e.g. 123 Fakenham Street, NSW, Aus, 2000
• Order type: e.g  Delivery

If you’d prefer a different structure to the order notes, please reach out to your Account Manager to let them know. They will be able to advise you on what is and isn’t possible.

Customer data will not sync to Lightspeed database as delivery channels own the customer data and have policies in place that prevent them from sharing it with a third party.