Staff Level Order Control ensures that staff can only manage the orders they create. They can still view orders created by others, but only admins can make edits into the orders. This helps prevent accidental changes to orders and maintain transparency across the team.
What's in this guide?
Enabling Staff Level Order Control
Frequently asked questions
Enabling Staff Level Order Control
Before you can use Staff Level Order Control on the POS, you must first enable the feature in Back Office. This can be enabled by users with admin or the manually enabled sites permissions.
To enable Staff Level Order Control:
- Log in to Back Office with your Lightspeed credentials.
- From the navigation menu, select Features.
- Search for and select Staff Level Order Control.
- Click Enable.
Once enabled, staff can create orders and access them through the My Orders tab in the POS.
Frequently asked questions
You can grant a user with admin access directly in Back Office. For more information, refer to our article on managing staff access with user role.
Enabling Staff Level Order Control ensures each staff member's sales are tracked on the POS which provides a clear view of their individual performance.
What's next?
Manage individual user access and permissions.
Manage price adjustments to apply discounts or add surcharges at checkout.